Frequently Asked Questions

What shipping method is we using?

We deliver your order by the express delivery company, ZTO door to door service. Their services are available among most of the big city in the country.

How long will it take to get my packages?

“In Stock” items will be shipped out immediately from our warehouse after your orders had been placed. “Pre-order” items will be shipped to you around 7-10 days depends on different conditions of the items.  Within Yangon city, your parcel will be delivered door to door to you within 24 hours after your order is shipped out from our warehouse. 2-3 days arrive at other cities outside of Yangon.

How do I track my orders?

You may track your order by using your order number. “Order Confirmed” means your order is successfully placed and waiting in line to be processed. “Processing” means your order is already hand to our staff and they are preparing your order. “Shipped” means your order is been shipped out from our warehouse and coming toward you.

Do I need an account to place an order?

Yes, you need to sign in an account to place an order. Just a few easy steps.

More Questions?

Please check out our “Contact” page, do not be hesitated to either leave us a message or call us for any questions you’ve got.